1. No claim of religious efficacy
SevaCart presents devotional information drawn from classical Sanskrit sources and the lived tradition of partner institutions. We share what the tradition says about a seva, deity, mantra, or muhurta. We do not make any claim that offering a seva will:
- Cure any illness, disease, or medical condition.
- Guarantee material prosperity, employment, marriage, progeny, examination success, or any specific worldly outcome.
- Generate a numeric "return" on the contribution.
- Prevent or undo any past karma, ailment, accident, or hardship.
All such claims would violate the Drugs and Magic Remedies (Objectionable Advertisements) Act 1954 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 §3(1)(b)(ii). If you encounter language on SevaCart that reads as such a promise, please report it to grievance@sevacart.com and we will correct it immediately.
2. Devotional content is for reverence, not commercial claims
The Panchang, mantras, deity descriptions, festival explanations, and scriptural references on SevaCart are presented for devotional reverence and cultural context. They are based on traditional Sanskrit sources and are reproduced with the scholarship of our editors and contributing temples. They are not medical, legal, financial, or astrological advice.
For panchang computations we rely on widely-used drik-ganita ephemeris data; minor variations between paddhati (school) are normal and are not an error.
3. SevaCart is a platform intermediary, not the seva-performing trust
SevaCart (operated by Sevasannidhi LLP) is a technology bridge between devotees and partner institutions: temples, gauseva centres, gurukuls, and registered NGOs. We facilitate the booking and the payment. We do not perform the seva ourselves.
Performance of the seva, ritual conduct, quality of prasadam, timing, accuracy of priestly recitation, and devotional outcome are the sole responsibility of the partner institution receiving the booking. Disputes about performance must be raised against the partner; SevaCart assists as facilitator under the cancellation policy §3.
This is the standard intermediary role recognised under Section 79 of the Information Technology Act 2000.
4. 80G tax-deduction status
Sevasannidhi LLP is NOT registered under Section 80G of the Income-tax Act 1961. Payments made through SevaCart therefore do not qualify for an 80G tax deduction against your personal incomeon the basis of Sevasannidhi LLP's registration.
What we issue: a payment receipt showing what you paid, what reached the partner institution, and what SevaCart retained as platform fee. The receipt is generated on the order detail page and can be downloaded at any time.
The receipt is NOT a GST tax invoice. Sevasannidhi LLP is not currently registered under GST as aggregate turnover is below the ₹20 lakh threshold (CGST Act §22). Once we cross the threshold and register, the receipt will additionally function as a GST tax invoice with GSTIN, SAC codes, and Place of Supply printed.
What may still qualify for 80G: if the partner institution receiving your seva or donation is itself 80G-registered (many temple trusts, recognised gaushalas, and registered welfare NGOs are), that institution can issue you a separate 80G certificate in its own name. To request one:
- Open the order from your order history and note the reference number plus the partner institution name.
- Contact the partner institution directly using the contact shown on their public profile page on SevaCart.
- Request an 80G certificate for the amount that reached them (shown clearly on the SevaCart payment receipt).
We will help you locate the partner's contact and forward your 80G request if you write to support@sevacart.com, but the certificate itself comes from the partner trust.
5. No investment, no returns
Contributions made through SevaCart are voluntary religious offerings or charitable donations. They are not deposits, not investments, and not subscriptions to any return-bearing scheme. SevaCart and its partner institutions do not promise any monetary return, profit-share, dividend, or capital appreciation.
6. Third-party content and partner data
Photographs, descriptions, schedules, and history of partner temples and institutions displayed on SevaCart are provided by the partners themselves (with our reasonable verification before publishing). We are not the original author of that content. If you believe a partner has uploaded content that is misleading, defamatory, or infringes a third-party right, write to grievance@sevacart.com and we will take it down under the IT Rules 2021 §3(2) timelines (acknowledged within 24 hours, removed within 36 hours where warranted).
7. Accuracy of devotee-supplied data
Sankalpa, gothra, nakshatra, name spelling, family details, and the date of birth used in a seva are taken from what you provide. SevaCart does not independently verify these. If you supply incomplete or incorrect data and the seva is performed against the data given, the seva is treated as performed and is not eligible for refund (per refund policy §6).
8. Force majeure
SevaCart shall not be liable for any failure or delay in performance of its obligations under these terms, the refund policy, the cancellation policy, or any seva booking, where such failure or delay is caused by events outside its reasonable control. These include but are not limited to: natural disasters, epidemic / pandemic, government order, judicial order, civil disturbance, riot, war, terrorism, internet outage, electricity failure, payment-gateway failure, or banking-system outage.
9. Changes to this disclaimer
We update this page when our practices change or when applicable law evolves. Material changes are emailed to all active users and announced on the platform at least 7 days before they take effect. The effective date at the top of this page reflects the most recent version.
10. Contact
SevaCart (Sevasannidhi LLP)General support: support@sevacart.com
Grievance Officer: grievance@sevacart.com
Postal address: Sevasannidhi LLP (Registered office), No. 53, Mutaguppe Village Post, Soraba Taluk, Shimoga District, Karnataka 577434, Karnataka, India