1. seva (विधी अर्पणे)
- Platform fee: ₹10 per seva for sevas up to ₹500; 5% of the seva amount above that.
- Payment gateway: pass-through. UPI = 0%. Cards / netbanking ≈ 2%. Charged by Cashfree, not by SevaCart.
- GST: Not charged today - SevaCart is not yet GST-registered. Once we register, 18% will apply to the platform fee only (the seva fee itself is GST-exempt under Notification 12/2017).
- Dakshina: optional, goes 100% to the officiating priest. SevaCart takes nothing from dakshina.
- Settlement: T+2 to the partner institution’s verified bank account.
- Tax invoice: issued by SevaCart (for the platform fee) and by the partner institution (for the seva amount; 80G receipt where applicable).
2. कारणे (देणग्या)
- Platform fee: 0%. SevaCart absorbs the platform cost on charitable contributions.
- Payment gateway: pass-through, as above.
- Settlement: T+1 to the institution’s verified bank account.
- 80G receipt: issued directly by the recipient institution, emailed within 7 days.
- Promise: every fee or deduction is itemised before you pay - nothing is ever hidden in the seva amount.
3. उदाहरणासह - ₹501 साठी Rudrabhishek
├ ₹450 → Temple (seva amount)
├ ₹10 → SevaCart platform fee
├ ₹10 → Payment gateway (Cashfree)
└ ₹15 → Dakshina (optional, to priest)
Exact numbers vary based on the seva price, the gateway used, and any dakshina you choose to add. The breakdown is line-itemed on every checkout - there are no surprise charges after you click pay.
4. भागीदार अर्थशास्त्र (मंदिरे, gaushala, NGO, gurukul)
- Commission: ₹10 per seva for sevas up to ₹500; 5% of the seva amount above that.
- Contribution commission: 0%.
- Settlement: to your verified bank account via our RBI-authorised payment partner - SevaCart does not retain the seva amount as revenue.
- TDS: Section 194-O (e-commerce operator) - 1% TDS deducted on settlements once your annual receipts cross ₹5 lakh, deposited by SevaCart and reported in Form 26Q quarterly.
- Founding institutions (first 50 verified temples, gaushalas and NGOs) get priority placement and a direct line to the team. No upfront listing fee, ever.
5. परतावा कालावधी मॅट्रिक्स
- Most sevas (archana, abhisheka, short poojas): 24+ hours before the slot - 100% refund.
- Same-day short sevas: 12-hour window - 100% refund inside it.
- Large homa / multi-day yajna: 72+ hours before the slot - 100% refund.
- Contributions to causes: non-refundable except for confirmed double-charge errors.
- Partner-side cancellation (priest unavailable, weather, force majeure): 100% refund to devotee, no questions asked.
The exact window for each seva is shown on its card and again at checkout. See the full refund policy and cancellation policy for the legal language.
6. आम्ही काय शुल्क आकारत नाही
- No subscription, listing, or KYC fee from partner institutions.
- No account or browse fee for devotees.
- No commission on dakshina - 100% of optional dakshina goes to the priest.
- No FX margin disclosure trick - for international payments, the FX rate is shown at checkout (a transparent margin over the interbank mid-market rate, charged by the payment gateway - not by SevaCart).
7. किंमत निर्धारणात बदल
Any change to this page takes effect for new offerings only. Offerings already in progress continue at the rates shown at the time of payment. We email all registered devotees and partners at least 14 days before any fee change goes live, and the changelog is appended at the bottom of this page (when applicable).
Questions? Email support@sevacart.com. For partner economics, write to partners@sevacart.com.